Inbound processing automation

Read. Qualify. Act.

From document receipt to case closure — without manual intervention.

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Focus — ClevAI | Agentic

ClevAI Agentic
Orchestrate, automate, optimize

Agentic intelligence, natively integrated into your Cleva platform.

Intelligent workflows

Adaptive AI action sequences, driven by real-time business data.

Decisions at the speed of AI.

AI Chatbot

Search, decision-making, and process management through an intelligent conversational interface.

The AI that responds and acts.

Goal

Measurable impact

Fewer clicks · Accelerated decision-making
Less manual processing

Faster. Smarter. Effortless.

AI CHATBOT

The AI that responds, acts, and escalates

Real-time access

Queries the Cleva platform without exports or delays.
Always up to date.

Rules explanation

Your business rules, explained simply.
Fully transparent.

Missing documents

Detects absent documents and data.
Zero oversights.

Action suggestions

Guides the handler step by step.
Always supported.

AI Voicebot — Real-time handler assistance

Listens to the conversation · Suggests the action

Human in the loop

BEFORE

✗ Handler searches for the client live during the call
✗ Navigating between 3 screens during the call
✗ Manual note-taking after the call
✗ Processing delay after hang-up
✗ Reactive management, never proactive

WITH ClevAI | AGENTIC

✓ Client file automatically opened by voice
✓ Next action suggested in 1 click
✓ Call summary and traceability updated without re-entry
✓ Processing initiated during the call
✓ Handler guided · full context · zero data entry